Check and apply mobile app updates

Recognise update progress, apply a downloaded update at a safe time, and distinguish app-store builds from compatible over-the-air updates.

Before you start

Use a supported installed AllQuote app and a reliable connection. Finish and sync current edits and uploads before deliberately restarting. A release number on another phone does not prove this device has received the same update.

Plan eligibility, business features, permissions and device support still apply. Reading a guide does not grant access.

Step by step

  1. On a fresh launch, the Opening AllQuote screen can check for and download a compatible update before opening your work. Watch the status and, when available, download progress.
  2. A ready compatible update can restart during this initial opening screen. If checking or downloading cannot finish promptly, the current installed version remains available.
  3. After the app has opened, a later download does not automatically restart over your work. Open Settings → About & credits to inspect the app version and update controls.
  4. Use Check for updates where available. Wait for Update ready, save your work and check Sync centre and uploads before choosing Restart.
  5. Review the restart confirmation and choose Restart now only when ready, or Later to continue working. Reopen About & credits afterward to check the version now running.

Worked example

A worker opens the app before leaving for site and a compatible update applies on the opening screen. An office user already editing a job receives an update later and waits until the job is saved and synced before restarting.

This is an illustrative scenario, not a customer testimonial.

Check the result

Check the running release marker after restart and open the workflow you need. A downloaded update and an applied update are different states.

Limits and troubleshooting

  • If Update could not finish appears, check the connection and try again; the current version is still available. Do not reinstall while unsynced records remain.
  • Some changes need an App Store or Google Play update because they change the native app or its runtime. Over-the-air updates apply only to compatible installed builds. Web browsers do not use the native update controls.

Business settings in United Kingdom

  • Set your business country in Business settings before entering customer addresses or preparing documents. The country selected on the public website does not change an existing business.
  • Check the business currency (GBP), time zone and document tax settings. Only enable tax collection if your business is registered and the settings match your requirements. Your customer invoice tax settings are separate from tax on your AllQuote subscription.
  • Screenshots use demonstration records. Their sample currency, addresses and tax amounts do not override your business settings.

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